analyzing historical sales growth rates lets you set future benchmarks and achievable goals for your sales team based on past performance. If you notice that growth is stagnant or falling below expectations, you can use data to investigate the cause. In short: always have your eye on the data, as that will reveal dips you can then address with strategy or explain with seasonal ups and downs.
Consider adding resources
when you’re in tune with your sales growth potential, you can advocate for resources needed to fuel expansion, like hiring staff, implementing new technologies, or developing marketing campaigns.
Use technology to help you automate and streamline
automating certain processes can drive sales growth. After all (and as every rep knows) redundant tasks and tedious calculations can be a breeding ground for human error.
Streamline your data entry and email communications with automation platforms, so your sales reps can focus on selling. An all-in-one crm platform, such as sales cloud, can help you hit your growth targets by tracking quota attainment, sales forecasting, and opportunity insights.
dig into the numbers and drive growth
monitoring sales growth rates is a smart and necessary part of any sales process because it helps you make informed decisions about your sales strategy. Once you have the data, you can start boosting your numbers with marketing campaigns, customer service efforts, and thailand phone number list tailored promotions.
Review your data what are your alb directory objectives for self-service customer service? Perhaps you want to increase case deflection, so you can give customers the kind of assistance they prefer and reserve your agents’ energy for more complex matters. Or maybe you want to increase csats. Decide on the key performance indicators (kpis) that matter to your team. Then use service analytics to track and monitor this data with easy-to-understand charts and graphs.
Ready to get started? With a few simple updates, you can dozens of post-its noting ensure your self-service customer support channels are working hard to help your customers quickly find the answers they need. In time, your customers will be getting an efficient and easy self-service customer service experience they’ll love. Then watch your csats soar.